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Customer Reviews

Based on 265 reviews
82%
(218)
15%
(40)
2%
(6)
0%
(1)
0%
(0)
Customer service

Issues with watch not syncing but David was a credit to your company, he was so helpful

Sarah smith

This is a understanding thing for as a mum that I know we’re he is perfect thankyou for your perchers

Spacetalk watch

We found it quite a faff to set up and had a few issues with pairing and then the App. It could be much better. The watch itself is great and is already offering us reassurance with our child , who regularly is in the park with friends. Grandparents are really loving the calls and texts. Great idea and hopefully they continue to refine to make it even better. Really glad we got it.

Good

Its such a good watch for parental controls. My daughter is 7 and she loves it. Much safer for kids than even an ipad or phone. The only downside of the watch is that I can't see the messages she's sending out. Only the messages she's receiving. Other than that it's brilliant.

Very useful little device for kids and parents

GPS software really brilliant. Calls are clear too. Battery life is a slight problem as it will only last 1 day. But, wouldn't be fair to ask for more at this price point.
Well done Spacetalk!

Piece of mind

Great device that's always at hand and easier for a kid to head out with when playing, handy to that if I don't hear from them I can check where they are with the GPS location! Nice clear calls too!

Fun watch for kids

Only downside to this watch is the fact you need to charge it everyday! Other than that he is happy with it.

really pleased

got my 2 kids one of these each for Christmas and they both love them and are getting use out of all the functions available.

Overall a 5/5 product. Has been very useful when my daughter, 9, is in the park and has gone out of view with her friends. It would be great if battery life could be better but i do however like the reminder you can set on parent phone to charge watch. I would also like to add when we got the watch at christmas we had a issue, which turnt out we was looking at the app wrong so total non issue, and telephoned the customer support, where we received excellent help. Second to none in fact and considereding it was between christmas and new year. Really talked us through it all. Very pleased with the watch. We choose grey, which has a very grown up smart watch look about it.

Spacetalk watch

Watch has been good for my 10 year old child. Simple to use and some nice features. We had a data usage issue and the customer service at SPACETALK has been excellent - hugely impressed with their continued assistance which resolved our issue completely.

Hi Niamh,

Thank you for the amazing feedback - we are so glad that we could exceed your expectations for both the product and our Customer Service!

Rudy

My sons not really had the chance to use this yet, as we’ve been in lockdown ever since having it. Impressed with what we’ve seen so far though. Just wish the battery lasted a little longer. Would recommend.

Best ever

My son loves it. Much more freedom to go out to play and in school we use with school control setting 👍👍👍👍👍

Service

We've been enjoying the sweet fruits of the professional and efficient service of this device. It keeps our mental satisfaction intact and anxiety about our child down. However, I feel the quality of the battery doesn't pay proper respect to the other great services and tricks of this intelligent system. This is one area where it requires much improvement. Then I could have given it 10/10 marks, but now it is 9/10.

Good afternoon Shabbir

Thanks firstly for taking the time to send in a review.

I am sure if we talked we could get you to a 10/10. We have a few tricks we can use to extend the battery life, and so if you are happy to spend a few minutes dealing with our support team I am sure we could help.

Please look out for contact from our team at support@spacetalkwatch.co.uk in your mailbox.

Thanks again

David

Good watch for kids.

This is a good watch, the GPS is really accurate and the calls are very clear, even when my 7 year old is waving his arms around whilst talking. Just 1 flaw in the design is the on/off button. Every time he kneels and rests on his hands the button gets pushed and turns the watch off. Thought about swapping arms but then would have the same problem with the sos button. Would have definitely got 5*s if it weren't for this.

Hi Justin,
Thanks so much for your review. We've been trying to recreate the power-button issue that you've mentioned, and believe that this may be the result of the watch being worn down too low on the wrist. So, to ensure this doesn't happen, you can either have it secured an inch higher on the wrist, or even loosening the strap by a hole or two - meaning that it won't make contact when the hand is hyperextended. Whichever is comfortable for your child.
Hope this helps! Please feel free to contact us on support@spacetalkwatch.co.uk or 0208 017 5868 if you need any further information.
SPACETALK

Superb

Good quality watch, only one thing- you need to charge battery every day, but my son really like it.

Space watch

Happy with the item, bit haven't used it outside yet as with lockdown my daughter hasnt been out without us yet. Look forward to normality again so she can try it.

It’s good but...

The watch is a great first step in the direction of a first phone. However, my daughter had to constantly take it off to text which would increase the % of her leaving it / losing it somewhere - her responsibility I know... also, the fact that there is no Bluetooth / headphone jack means that when I send her to the shop etc everyone can hear our conversation. The GPS lags a bit but is still a brilliant feature as is the SOS button. Overall my daughter and I love it, especially as it’s only for a years use.

(She is 9 years old for reference)

My son loves it's

Great

Really good watch, but the battery does seem to run down quickly and we would love a stop watch on it

Hi Deanne,
Thank you for your review. There is a Stopwatch on the SPACETALK.

If you scroll across the watch menus, you'll see the seventh menu is the Stopwatch menu - just after Reward Stars. Press into this menu, and it will allow your child to use the stop watch.

Hope this helps!
SPACETALK

Great for a bit of independence

I got this for my 8 year old as she was begging for a phone. It gives her a bit of independence and responsibility without having access to social media or to have messages from people she doesn't know. She has loved being able to monitor her steps and to tell me what the weather is. I have complete control from my phone so I have added numbers one at a time so she get used to messaging and not messaging the whole family all the time. It does have school mode but we are yet to try it as she hasn't returned to school since getting it. The location is good too. The only issue we have had was it being put in her bag when she was out and it set off the SOS button. She now knows to be careful where she puts it so it doesn't set off the SOS button.

Good option for kids

The watch is good quality, and works well. Quite like that it doesn't have any gimmicky games. One thing that would improve it though is a proper link to fitness tracking rather than just a step counter.

We also got it on a good deal with Sky. Not sure the full asking price would be quite as good value.

Excellent

Was a little unsure about it before purchase but couldn't be happier with the watches for the kids.

I was abit spectical!

So before we bought this watch for my daughters 8 year old birthday, we did a lot of research on lots of watches! We wanted something that did the step counter, located her and she was able to phone/message people herself so she had that little bit more independence without getting her a phone. We came across this watch and it looked brilliant! My only worry was was the battery, its mentioned in the reviews I read for it that the battery didn't last long... I've never had a problem with the battery, we charge it every night (same as you would do with a phone) the watch can last almost 2 days, and it charges very quickly!!! This watch is fantastic, you won't find any better than this!

Impressive watch

I really like the watch. It’s great for kids and gives me piece of mind as I can track them and they get more independence. I like how the parent controls the phone book. I would like it to hold charge a little longer. It’s fine as we’re in the habit of re-charging but if they went out late afternoon the charge has gone down quite a bit and I would have more comfort if it lasted longer. By far best on the market though and willing to pay more for the great features. Like also how there’s no internet in it!

Really good

Only thing I find is the battery dosent last very long bar that it’s brilliant

Customer Reviews

Based on 265 reviews
82%
(218)
15%
(40)
2%
(6)
0%
(1)
0%
(0)
M
M.G.
Customer service

Issues with watch not syncing but David was a credit to your company, he was so helpful

S
S.S.
Sarah smith

This is a understanding thing for as a mum that I know we’re he is perfect thankyou for your perchers

G
G.G.
Spacetalk watch

We found it quite a faff to set up and had a few issues with pairing and then the App. It could be much better. The watch itself is great and is already offering us reassurance with our child , who regularly is in the park with friends. Grandparents are really loving the calls and texts. Great idea and hopefully they continue to refine to make it even better. Really glad we got it.

L
L.H.
Good

Its such a good watch for parental controls. My daughter is 7 and she loves it. Much safer for kids than even an ipad or phone. The only downside of the watch is that I can't see the messages she's sending out. Only the messages she's receiving. Other than that it's brilliant.

R
R.
Very useful little device for kids and parents

GPS software really brilliant. Calls are clear too. Battery life is a slight problem as it will only last 1 day. But, wouldn't be fair to ask for more at this price point.
Well done Spacetalk!