

Spacetalk Adventurer
Spacetalk Adventurer opens the door to a new level of independence, safety and peace of mind, for kids and parents alike.
Spacetalk Adventurer’s enhancements include:
• 4G mobile network connectivity. Customised and highly advanced 4G mobile antenna design that meets stringent 4G network band requirements for UK, Europe, Asia and Australia/NZ and supports 4G (LTE, VoLTE; 7 bands) and 3G (WCDMA; 3 bands). This is a significant and hard to achieve technology breakthrough for a wearable device, and makes it more efficient to roll out with mobile network operators as there is no need to make different variants for each
• Built kid-tough(er), with scratch-resistant safety gorilla glass and a hypoallergenic silicone band specifically designed to stand up to tough kid use
• IP67 water resistance
• Four on-trend speckled-finish body colours – midnight, coral, mist and ocean – able to be personalised through detachable interchangeable straps
• Largest capacity battery in the category – 750mA
• Heart rate sensor, allowing for a new generation of health, fitness and emotional wellness features to be provided both on the watch and through the new Spacetalk App
• Hi-res 5MP camera
• Improved high accuracy GPS locator with licensed Google Maps
• Large OLED screen with high brightness yet low energy consumption
Adventurer model ST2-4G-1 will work on 4G Bands: B1/B3/B5/B7/B8/B20/B28 and 3G Bands:B1/B5/B8. Where GSM networks are still available 2G: 900/1800MHz.
Check this link to find your country and identify the mobile frequency bands in use.
Keeping Adventurer software up to date will also ensure you can benefit from the latest battery optimisations.
If you are using a pre-paid SIM card, it is also recommended to check that your SIM card has credit balance on it as Adventurer’s battery life can be impacted due to data connectivity issues.
An aggressive periodic location update, for example 5min, will consume much more battery power than a 1hr location update.
You can completely disable the periodic location updates and use the Location on Demand feature.
Parents can also check the weather at their child's location by tapping on the device to revel the pop up menu then tapping 'Weather' in their Spacetalk app.
To edit an alarm, from the clock screen on Adventurer, swipe right to left until you reach the Alarm app then tap on the alarm you wish to edit. Tap edit and update your desired preferences. Tap on the tick to save your new preferences.
Primary Account Holder
1. In your Spacetalk app, tap on the device you wish to share to reveal the pop up menu, then tap 'Settings’.
2. Tap ‘Device Sharing’ then tap the purple ‘Share Device’ button.
3. If the person you wish to share Spacetalk Kids with is already listed as a contact then tap 'Select Contact'. Alternatively tap 'Enter Email' and enter the email address of the person you wish to share Spacetalk Adventurer with.
Secondary Account Holder
1. Use the link in the invitation to download the Spacetalk app.
2. Open the app and create a new Spacetalk account. (Note: when creating your new Spacetalk app account, you must use the same email address the invitation has been sent to)
3. Once you have created a Spacetalk account and are logged in, tap the 3 bars in the top left corner. The invitation should appear under 'My Devices'
4. Tap on the invitation and it will allow you to Accept or Deny. Once accepted you will have shared access to that Spacetalk.
Spacetalk’s express warranty is subject to certain exclusions, as set out in the warranty. For example, Spacetalk does not warrant the Spacetalk Adventurer watch or accessories for normal wear and tear, nor damage caused by accident or abuse.
Spacetalk’s warranty on the Spacetalk watch and its accessories contains additional relevant provisions, including concerning how to make a warranty claim. The full warranty can be downloaded from the download section of this site.
Our systems incorporate industry best practice data security throughout and cannot be hacked or spoofed like other products in this category. All data transmitted between Spacetalk devices and our Spacetalk apps use enterprise-grade encryption. Data stored on our servers is encrypted and hosted in government and bank grade security centres in Australia and United Kingdom.
Spacetalk has been developed by SPACETALK LTD (ASX:SPA), an Australian publicly listed company and a pioneer and leader in school communications systems since 2003. Spacetalk has built a reputation for the highest-level data security and privacy through its schools business unit.
We are fully GDPR compliant and are constantly updating our systems and practices to ensure our users' data security and privacy.
Our full privacy policy can be downloaded from the Download section located in our Support pages.
The actual test is called Specific Absorption Rate (SAR) and this rate needs to be below 2W/kg averaged over 10g body tissue for proximity to head and 4W/kg averaged of 10g of body tissue for wrist worn. The highest measurement when Adventurer was tested was 0.85 W/Kg for front of face, and 0.60 W/kg for wrist worn.
SAR is among one of the very important tests that must be completed in order to be able pass the strict EU standards and to apply the CE mark (shown below) on our product. Adventurer displays the CE mark in the Information menu under Regulatory Compliance section. As a publicly listed company, SPACETALK LTD has responsibility to conduct very thorough due-diligence on every product we offer for sale.

AIRCRAFT
Switch off your wireless device whenever you are instructed to do so by airport or airline staff.
HOSPITALS
Mobile phones should be switched off wherever you are requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment.
PETROL STATIONS
Obey all posted signs with respect to the use of wireless devices or other radio equipment in locations with flammable material and chemicals. Switch off your wireless device whenever you are instructed to do so by authorized staff.
INTERFERENCE
Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.
For Pacemakers:
Pacemaker manufacturers recommend that a minimum separation of 15cm be maintained between a mobile phone and a pacemaker to avoid potential interference.
Spacetalk carries the CE mark on the back cover and also in the Regulatory section under the Information menu. A Declaration of Conformity is available for download in the Support section of this website.

Important: After Adventurer has been reset, the initial set-up procedure and watch pairing with the Spacetalk App will need to be repeated. If Adventurer has been paired previously with the same account, when performing the pairing process the Spacetalk app will allow the apps previous settings to be restored.
You may also check manually to see if there are any updates. To do this on Adventurer, from the clock screen, swipe from top to bottom to reveal the control center. Then tap 'Settings' then 'Software Update' and your watch will begin to check for any available updates.
Downloading of updates consumes mobile network data and may result in additional charges.
In some cases (i.e. living close to the border between two time zones), Adventurer may detect an incorrect time. To solve this problem, you can also set the time and date manually. From the clock screen, swipe from top to bottom to reveal the control center. Tap 'Settings' then 'Date & Time' and toggle the 'Automatic date & time' switch to off.
Chat contacts are restricted to people who have the Spacetalk app installed or other Spacetalk devices. You can also share your group or huddle with other Spacetalk app or Spacetalk device users. A sharing code can be found in the My Account section of the Spacetalk app.
Message app is the more traditional SMS and MMS messaging functionality that supports one-to-one messaging.
Primary Account Holder
1. In your Spacetalk app, tap on the device you wish to share to reveal the pop up menu, then tap 'Settings’.
2. Tap ‘Device Sharing’ then tap the purple ‘Share Device’ button.
3. If the person you wish to share Spacetalk Kids with is already listed as a contact then tap 'Select Contact'. Alternatively tap 'Enter Email' and enter the email address of the person you wish to share Spacetalk Adventurer with.
Secondary Account Holder
1. Use the link in the invitation to download the Spacetalk app.
2. Open the app and create a new Spacetalk account. (Note: when creating your new Spacetalk app account, you must use the same email address the invitation has been sent to)
3. Once you have created a Spacetalk account and are logged in, tap the 3 bars in the top left corner. The invitation should appear under 'My Devices'
4. Tap on the invitation and it will allow you to Accept or Deny. Once accepted you will have shared access to that Spacetalk.
Additionally, we take the security of your data extremely seriously. We use enterprise-grade server architecture to host our data to ensure that the highest safety protocols are followed. The hosting costs involved with these are also factored into your subscription.
We are also constantly updating our apps and product firmware with new features. To maintain our high quality control standards, our development team designs and writes all of this in Australia, rather than outsourcing this work offshore. When you contact Spacetalk customer support, you talk to a real employee, someone who works with the product and prides themselves in providing the best possible outcome for our customers, someone that values the Spacetalk community.
1. Open your Spacetalk app on your smartphone.
2. Make sure that the current Google Play/App Store account that is used on the phone is the same as the account that was used initially to purchase the subscription.
3. Tap the 3 bars in the top left corner and then tap 'My Account'
4. Tap 'Manage Subscription'
5. A list of the available subscriptions will be shown, select another subscription level and follow the prompts to complete the subscription upgrade.
1. Open your Spacetalk app on your smartphone.
2. Make sure that the current Google Play/App Store account that is used on the phone is the same as the account that is used initially to purchase the subscription.
3. Tap the 3 bars in the top left corner and then tap 'My Account'
4. Tap 'Manage Subscriptions'.
5. A list of the available subscriptions will be shown, select another subscription level and follow the prompts to complete the subscription downgrade.
For iOS
1. Go to Settings > [your name] > iTunes & App Store.
2. Tap your Apple ID at the top of the screen.
3. Tap View Apple ID. You might need to authenticate your Apple ID.
4. Tap Subscriptions.
5. Tap the subscription that you want to manage.
6. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
For Android Phone
1. On your Android phone or tablet, open the Google Play Store.
2. Tap Menu and then Subscriptions.
3. Tap the subscription you want to cancel.
4. Tap Cancel subscription.
5. Follow the onscreen instructions.
Primary Account Holder
1. In your Spacetalk app, tap on the device you wish to share to reveal the pop up menu, then tap 'Settings’.
2. Tap ‘Device Sharing’ then tap the purple ‘Share Device’ button.
3. If the person you wish to share Spacetalk Kids with is already listed as a contact then tap 'Select Contact'. Alternatively tap 'Enter Email' and enter the email address of the person you wish to share Spacetalk Adventurer with.
Secondary Account Holder
1. Use the link in the invitation to download the Spacetalk app.
2. Open the app and create a new Spacetalk account. (Note: when creating your new Spacetalk app account, you must use the same email address the invitation has been sent to)
3. Once you have created a Spacetalk account and are logged in, tap the 3 bars in the top left corner. The invitation should appear under 'My Devices'
4. Tap on the invitation and it will allow you to Accept or Deny. Once accepted you will have shared access to that Spacetalk.
Our systems incorporate industry best practice data security throughout and cannot be hacked or spoofed like other products in this category. All data transmitted between Spacetalk devices and our Spacetalk apps use enterprise-grade encryption. Data stored on our servers is encrypted and hosted in government and bank grade security centres in Australia and United Kingdom.
Spacetalk has been developed by SPACETALK LTD (ASX:SPA), an Australian publicly listed company and a pioneer and leader in school communications systems since 2003. Spacetalk has built a reputation for the highest-level data security and privacy through its schools business unit.
We are fully GDPR compliant and are constantly updating our systems and practices to ensure our users' data security and privacy.
Our full privacy policy can be downloaded from the Download section located in our Support pages.
FREE EXPRESS DELIVERY is provided on purchases over £70. We use a DPD NEXT DAY service for parcel delivery by next working day across the UK.
STANDARD DELIVERY is available for purchases under £70 and orders will be dispatched using Royal Mail Tracked 48 service.
For all orders - after your order has been shipped from our warehouse, you will receive a Shipping Confirmation email. This email will inform you of the carrier and tracking number.
Running the latest Adventurer software will keep you up to date with the very latest improvements and optimisations and some of these include battery life performance.
It is also recommend to check that your SIM card has credit balance on it as Adventurer’s battery life will be affected if your SIM card runs out of credit.
On Adventurer swipe from top to bottom on the touch screen to reveal the battery level.
If Adventurer does not appear to charge, follow these steps:
1. Inspect the four gold contacts on the Charging Cradle and on the rear of Adventurer for damage.
2. Ensure Adventurer is seated correctly on the charging cradle and the charging cradle is not upside down. The four gold contacts on the Charging Cradle should line up with the four gold contacts on the back of Adventurer.
3. Connect the charging dock to a USB power source. Once connected confirm the light on the charging dock is green. No light indicates possibly the USB power source or the USB cable maybe faulty.
4. attach the charging dock to Adventurer and confirm that the light turns to red after a few moments. This indicates that Spacetalk is charging.
5. Clean the gold contacts on the Charging Cradle and on Adventurer with a damp cloth. Ensure they are dry before proceeding.
6. Try to hold down the Power Button for 20 seconds to perform a soft reset.
1. Check to make sure the USB power source is working. A green light will indicate the charging dock is receiving power.
2. Ensure Adventurer is seated correctly on the charging cradle and the charging cradle is not upside down. The four gold contacts on the Charging Cradle should line up with the four gold contacts on the back of Adventurer.
3. Check the charging contacts on the dock. Are they clean and visually look in good condition?
4. Check the charging contacts on the Adventurer watch. Are they clean and visually look in good condition?
Important: Factory reset will wipe all user data including pictures and videos that may have been recorded. After Adventurer has been reset, the initial set-up procedure and watch pairing with the Spacetalk App will need to be repeated. If Adventurer has been paired previously with the same account, when performing the pairing process the Spacetalk app will allow the apps previous settings to be restored.
In full sunlight conditions, the screen brightness maybe limited this is not a fault.
In case you are experiencing poor coverage, check with your service provider about the coverage available in your area.
1. Check that Flight Mode is not active.
2. Check to see if the SIM card has been inserted correctly. Follow the quick start guide instructions that can be obtained from the download section of this website.
3. Restart Adventurer by holding the power button for 20 seconds and after Adventurer has shut down, power Adventurer up again.
5. Confirm the SIM has been activated correctly. If in doubt, remove the SIM card from Adventurer and test it in another phone. Check that voice, SMS and data are working.
6. Confirm if the SIM has valid credit. If necessary, recharge the SIM using the operators recharge process.
7. If available, try another SIM card in Adventurer.
If they don't update, please check that Adventurer has a network connection, has credit on the SIM card and has an active data connection. A quick way to test the data connection is to check the Weather.
You may also check manually to see if there are any updates. To do this on Adventurer, from the clock screen, swipe from top to bottom to reveal the control center. Then tap 'Settings' then 'Software Update' and your watch will begin to check for any available updates.
Downloading of updates consumes mobile network data and may result in additional charges.
Primary Account Holder
1. In your Spacetalk app, tap on the device you wish to share to reveal the pop up menu, then tap 'Settings’.
2. Tap ‘Device Sharing’ then tap the purple ‘Share Device’ button.
3. If the person you wish to share Spacetalk Kids with is already listed as a contact then tap 'Select Contact'. Alternatively tap 'Enter Email' and enter the email address of the person you wish to share Spacetalk Adventurer with.
Secondary Account Holder
1. Use the link in the invitation to download the Spacetalk app.
2. Open the app and create a new Spacetalk account. (Note: when creating your new Spacetalk app account, you must use the same email address the invitation has been sent to)
3. Once you have created a Spacetalk account and are logged in, tap the 3 bars in the top left corner. The invitation should appear under 'My Devices'
4. Tap on the invitation and it will allow you to Accept or Deny. Once accepted you will have shared access to that Spacetalk.
Within the Spacetalk app, tap the 3 bars in the top left corner and select the device. Scroll to the bottom and click Remove Device.
For iOS
1. Go to Settings > [your name] > iTunes & App Store.
2. Tap your Apple ID at the top of the screen.
3. Tap View Apple ID. You might need to authenticate your Apple ID.
4. Tap Subscriptions.
5. Tap the subscription that you want to manage.
6. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
For Android Phone
1. On your Android phone or tablet, open the Google Play Store.
2. Tap Menu and then Subscriptions.
3. Tap the subscription you want to cancel.
4. Tap Cancel subscription.
5. Follow the onscreen instructions.
Spacetalk Adventurer (model ST2-4G-1) will work on all 3G and 4G mobile networks in United Kingdom
Choose a mobile sim plan that includes Voice, SMS/MMS and 1GB data from your preferred provider.





* Spacetalk is not affiliated with the listed network providers, and does not warrant nor guarantee their suitability, provision of service or inclusions.
**use of MMS Messaging services maybe a chargeable cost in addition to your basic plan. To avoid these costs, we recommend using the Chat message function to send and receive multimedia messages between devices.
SPACETALKWATCH UK LTD
Office 9, Business FirstBurnbrae Rd, Linwood Industrial Estate
Paisley PA3 3FP
United Kingdom
Telephone: |
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Hours: | Mon-Fri, 8:30am-5pm (GMT) |
(Excluding Bank Holidays) | |
Email: | support@spacetalkwatch.co.uk |
For data requests and privacy enquiries please view this document for all the contact methods available to you. |
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